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What can I do if I am unhappy with the response I am given?

As part of an authority’s obligations under the Freedom of Information Act 2015, they must inform you how to submit a review request.

Upon receipt of a valid review request, the authority will reassess how your request was handled.

To request a review, complete a review request form online or download a paper copy of the form and submit it to the Clerk of Tynwald's Office.


Information Commissioner

The Freedom of Information Act 2015 established the Isle of Man Information Commissioner as the independent authority responsible for upholding the public's information rights and promoting and enforcing compliance with the Island's information rights legislation, which includes the Freedom of Information Act, Data Protection Act and Unsolicited Communications Regulations.

If you remain dissatisfied following a review decision, you have the right to complain to the Isle of Man Information Commissioner.  

The Information Commissioner is independent and will investigate your complaint with a view as to whether the authority has applied the law correctly in your case. As part of this process, an alternative dispute resolution could be used.  

The Information Commissioner may, at any time, attempt to resolve a complaint by negotiation, conciliation, mediation or another form of alternative dispute resolution.  

You can contact the Information Commissioner:-

Isle of Man Information Commissioner

PO Box 69 Douglas

Isle of Man IM99 1EQ

Telephone:+44 1624 693260
Email: Send Email